Privacy Policy

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At Bloom Organic, your privacy matters to us. We value transparency and are committed to protecting your personal information and handling it with care.

Bloom Organic ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or purchasing our products, you agree to the terms of this Privacy Policy.

We may collect personal information that is reasonably necessary for our business operations, including but not limited to:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase history
• Payment details (processed securely via third-party payment providers)
• Any information you voluntarily provide when contacting us or subscribing to our mailing list

We do not knowingly collect personal information from children under the age of 16.

We collect personal information when you:

• Place an order through our website
• Contact us via email, contact forms or social media
• Subscribe to our newsletter or promotions
• Participate in promotions, giveaways or surveys

We use your personal information to:

• Process and fulfil orders
• Communicate with you about your orders, enquiries or customer service requests
• Provide updates, promotions or marketing communications (where you have opted in)
• Improve our website, products and customer experience
• Comply with legal and regulatory obligations

We may disclose your personal information to trusted third parties where necessary, including:

• Payment processors
• Shipping and logistics providers
• Website hosting and eCommerce service providers
• Professional advisers (such as accountants or legal advisers)

These third parties are only provided with the information necessary to perform their services and are required to handle your information securely.

We do not sell, rent or trade your personal information.

Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. Cookies do not identify you personally but may collect information such as browser type, device and pages visited.

You can choose to disable cookies through your browser settings, however this may affect website functionality.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes secure systems, encrypted payment processing and limited access to personal information.

Despite our best efforts, no method of transmission over the internet is completely secure.

You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate, incomplete or out of date. Please contact us using the details below.

If you have opted in to receive marketing communications, you may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated policy will be published on our website with the revised date.

If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact us:

Bloom Organic
ABN: 54 023 072 113
Email: soap@bloomorganicsoap.com

Last updated: January 2026

This policy is written in plain language to help you understand how your information is handled. If anything is unclear, please feel free to contact us — we’re always happy to help.